Contact Us
CONTACT:
We're here to help, please feel free to get in touch with us.
We offer email/FB Messenger customer service only. If you
have any questions or issues, please send us a mail or drop a DM via FB
we will reply within 48 business Hrs.
EMAIL:
support@ursime.com(We'll get back within 48hours max, All day of the week.)
Branch Office:Shenzhen Hanjinyuan Trade Co., Ltd
Branch Address:R-4D34, 4F, Building #213, Tairan Road 6, Tianan Community, Shatou Street, Futian District, Shenzhen (This is not a returning address)
TIPS:
> Please ensure that you enter your email address correctly when checking out or creating an account and we recommend that you contact us with your sign-up e-mail or the e-mail you used to complete your order.
> It's not good enough, but have to say that exchanges/Returns will not be accepted without having previously contacted our customer service team.
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