Contact Us

CONTACT:

We're here to help, please feel free to get in touch with us.


We offer email/FB Messenger customer service only. If you
have any questions or issues, please send us a mail or drop a DM via FB


we will reply within 48 business Hrs.

EMAIL:

support@ursime.com(We'll get back within 48hours max, All day of the week.)

Company name: KELI GROUP DI LIAO KELI

Registration number: MB-2591094

Address: AGRATE BRIANZA(MB) VIA INDUSTRIE 86 CAP 20864 Italy(This is not a returning address)

Branch Office:Shenzhen Xunmeiji Technology Co., Ltd
Branch Address:A1004G, Haide Building, No. 470 Haide Second Road, Xiangnan Community, Nanshan Street, Nanshan District, Shenzhen (This is not a returning address)

TIPS:

> Please ensure that you enter your email address correctly when checking out or creating an account and we recommend that you contact us with your sign-up e-mail or the e-mail you used to complete your order.

> It's not good enough, but have to say that exchanges/Returns will not be accepted without having previously contacted our customer service team.

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