We're here to help, please feel free to get in touch with us.

We offer email/FB Messenger customer service only. If you
have any questions or issues, please send us a mail or drop a DM via FB

we will reply within 48 business Hrs.

EMAIL:'ll get back within 48hours max, All day of the week.)

This website is owned and operated by Kristal F.l. Societa'a Responsabilita' Limitata Semplificata
Registration Number:MI-2595919
Company Address: Milano (Ml) Via Tonale 12 CAP 20125 (This is not a returning address)

Please ensure that you enter your email address correctly
when checking out or creating an account and we recommend that you
contact us with your sign-up e-mail or the e-mail you used to completing
your order.

It's not good enough, but have to say that
Exchange/Returns will not be accepted without having previously
contacted our customer service team.